Frequently Asked Questions

Choose a two-hour window that fits your morning. Leave your bag outside (or wherever you like). We grab it before most people finish coffee and bring everything back perfectly folded by evening — same day or next day, your choice.

Nope. Most neighbors leave the bag by the door, in the mudroom, or on the porch. We’ll leave the fresh load exactly where you tell us.

Use any bag the first time — trash bag, hamper, grocery tote — we’ve seen it all. Your first delivery includes a free reusable A+ bag for next time (or we’ll happily keep using yours).

Wash & fold starts at $1.79/lb with free pickup & delivery in Scarsdale, Rye, Chappaqua, Purchase, Greenwich & Westport. No minimums, no delivery fees, no subscriptions.

Monday–Saturday, 8 AM–6 PM windows. Same-day service available in most neighborhoods when you book before 10 AM.

Yes — every load is sorted by color, fabric, and your personal instructions. Delicates get gentle care, gym clothes get extra fresh.

Scarsdale, Rye, Chappaqua, Purchase, Greenwich/Riverside, Westport and the neighborhoods in between. If you’re close, just ask!

Never. Use us once or every week — you’re in control.

It almost never happens, but if it does we make it right — repair or fair replacement, no questions asked.